Shipping policy

Shipping Policy

Last Updated: [09-23-2025]

At DIAROH, we strive to provide our customers with fast and reliable shipping. Please read the details below to understand how our shipping process works.

Processing Time

  • All orders are processed within 1 to 3 business days after payment is confirmed.

  • You will receive an order confirmation email once your purchase has been completed and another email with tracking information once your order has been shipped.

Shipping Time

  • After processing, delivery typically takes 4 to 8 business days, depending on your location.

  • Please note that business days do not include weekends or holidays.

  • Delivery times are estimates and may vary due to factors beyond our control, such as customs delays, courier issues, or weather conditions.

Shipping Confirmation & Tracking

  • Once your order has shipped, you will receive a shipping confirmation email containing your tracking number.

  • Tracking information may take up to 24-48 hours to update.

Incorrect Address & Failed Delivery

  • Customers are responsible for providing a complete and accurate shipping address.

  • We are not responsible for delays, lost packages, or additional costs caused by incorrect or incomplete addresses.

  • If a package is returned to us due to incorrect information, additional shipping fees may apply.

Lost or Delayed Packages

  • While most orders arrive within the expected timeframe, unforeseen circumstances may occasionally cause delays.

  • If your package is significantly delayed or lost in transit, please contact us at DIAROH and we will assist you in resolving the issue.

Contact Us

If you have any questions about our Shipping Policy, please contact us at:
support@diaroh.com